Price Match Policy
Price Match Policy — Aligned with Homestead Supply Online LLC Terms
This Price Match Policy is an integral part of your agreement with Homestead Supply Online LLC (“we,” “us,” “our”) when you shop on our website. By requesting a price match, you acknowledge and agree to be bound by this policy and our Terms & Conditions. (Homestead Supply Online)
1. Policy Overview
We want you to feel confident that you are receiving competitive pricing from Homestead Supply Online. If you find a lower price on an identical product at a qualifying competitor, you may request a price match under the terms described below. All requests are subject to verification and approval at our sole discretion. (Homestead Supply Online)
2. Eligibility Criteria
A product is eligible for price matching only if all of the following are true:
2a. The item is identical in brand, model, size, color, and condition to the product offered on our website. (Homestead Supply Online)
2b. The competitor price is currently advertised and valid at the time of the request. (Homestead Supply Online)
2c. The competitor is an authorized retailer and not a marketplace third-party seller (e.g., Amazon Marketplace, eBay). (Homestead Supply Online)
2d. The item is in stock and available for purchase on both the competitor’s site and ours. (Homestead Supply Online)
2e. The price match request is submitted before you complete checkout on homesteadsupplyonline.com.
No price match will be granted for products sold by unauthorized resellers or where verification is not possible. (Homestead Supply Online)
3. What We Do Not Match
We do not match pricing that is:
3a. From online marketplaces, auction sites, clearance events, flash sales, or temporary deals. (Homestead Supply Online)
3b. Discounted through coupons, rebates, membership deals, or loyalty pricing. (Homestead Supply Online)
3c. Inclusive of shipping, taxes, or additional service-related fees where applicable.
3d. From international retailers or in a different currency. (Homestead Supply Online)
4. How to Submit a Price Match Request
To request a price match:
4a. Contact our customer service team before placing your order.
4b. Provide the URL of the competitor’s product page displaying the lower price.
Requests should be sent to our support email as listed on the Contact Us page. (Homestead Supply Online)
We reserve the right to verify competitor pricing and determine eligibility at our discretion.
5. Price Adjustments After Purchase
If the price of a product you purchased from Homestead Supply Online drops on our website within 6 months of your purchase date, you may request a one-time price adjustment. Requests must be submitted within the eligible time frame and are subject to verification. Price adjustments are not available for promotional or sale items. (Homestead Supply Online)
6. Limitations and Discretion
6a. Price matches are limited to one per item per customer. (Homestead Supply Online)
6b. Price matches cannot be combined with other promotions or offers. (Homestead Supply Online)
6c. We reserve the right to refuse any request that does not comply with this policy or that cannot be verified. (Homestead Supply Online)
7. Policy Modifications
We may modify, suspend, or discontinue this Price Match Policy at any time, without prior notice. Any changes will be posted on our website and incorporated by reference into our Terms & Conditions. Continued use of the site after changes constitutes acceptance of the revised policy. (Homestead Supply Online)
8. Governing Agreement
This Price Match Policy is part of our Terms & Conditions and is governed by the same legal terms, including limitations of liability and dispute provisions contained therein. (Homestead Supply Online)
